Johor, Malaysia

This week our special report on Johor, South Malaysia, is out and worth a read if you're considering that part of the world as a location. Meanwhile Tata scored a big retail deal, Arvato went further into the public sector's infrastructure and there were possible concerns over the private sector in British healthcare.

Customer Experience Pioneer TeleTech Announces Name Change to TTEC (pronounced T-tec), Launches New Brand in Europe

Branson scoops healthcare contracts over 2017

Customer Contact Week Europe 2018, The Hilton Glasgow, UK

Marks and Spencer moves to Tata deal

Arvato digs deeper into public sector

World Procurement Congress 2018

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