Guest post: The best communication strategy for your business

Last night we held one of our occasional Dining Club events - more on that in the Bulletin at midday. Meanwhile this week we've had a guest post on communications, there have been reports dredging up Carillion yet again and suspicions that pureplay offshoring may no longer be the in thing. That's a story that will develop. See you next week.

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UK public sector outsourcing post-Carillion

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CCA customer service awards presented

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The Problem with Technology-First Digital Transformation

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Is outsourcing looking shaky?

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Is offshoring on the way out?

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CX Management | What Separate Leaders from Laggards

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