Google opens AI centre in China

The year is coming to an end but the industry isn't slowing down - yet. Google is opening a centre in China where it's banned; a more likely alliance is the one mooted between Poland and Ukraine, and forthcoming events include one on customer contacts. Oh, and we've joined the bandwagon and put out our predictions for 2018 - we'd welcome disagreements and brickbats as well as thoughtful looks! The Bulletin will be back for one week before the Christmas break.

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Should Poland and Ukraine join forces?

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HCL partners with Siemens on Industry 4.0

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Sitel to create 300 new jobs in Plymouth

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Customer Contact Week Europe 2018, The Hilton Glasgow, UK

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What will 2018 hold?

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IMImobile Joins NICE inContact DEVone Program to Provide Omnichannel Chat on CXexchange Marketplace

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Network trends to shape the future of enterprise

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Why to consider Home Working in 2018

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