Could you pay a GDPR fine if you had to?

It's almost 2018 and GDPR will be law in May - but what will the implications be? We looked at the issue this week, and we also considered new locations for BPO, awards and of course that nice Mr. Trump popped up again.

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Sitel recognised for the Best Outsourcing Partnership in Europe

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Infosys gains new CEO

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Zimbabwe has a long way to go to become a BPO delivery destination

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Caribbean BPO must define itself at Montego Bay conference

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Will Trump’s tax bill lead to more outsourcing?

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Is forecasting damaging your business?

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