Contact centres: where is voice going?

So what happens in the contact centre when they start putting Alexa-style technology in place? It's coming and we're predicting some major impacts on some major companies. Elsewhere we look at who's winning in contact centres, how Lithuania, Jamaica and others are doing in the market and some pretty major deals. See you next week.

Read More



Avaya leads contact centre market

Read More


Unlocking Value Through Legacy Modernization  

Read More


GLOBAL BUSINESS SERVICES

Read More


The Scottish Fintech story everyone should know about

Read More


Lithuania promoted as prime location

Read More


Disaster Recovery Center – the first step towards ensuring business continuity

Read More


Qualcomm eyes further outsourcing

Read More


Jampro to launch business portal

Read More


If you need to contact us directly please call 0044 (0) 7508 765786 | Unsubscribe