COCCO launches first event and it was a corker

The initial Conference for Outsourcing Contact Centre Operations (COCCO, hosted by Intelligent Sourcing and the UK Contact Centre Association and held at Verizon's premises in Reading) has taken place and if we say so ourselves it went pretty well. Read our initial report here.

Read More



Capita confirms talks with BA

Read More


Women and the boardroom

Read More


Power To The People explored by Karl Brough, General Manager UKI region, Sitel

Read More


APEX Analytix becomes the first to bring advanced cognitive technology, supported by IBM Watson®, to the supplier portal and AP recovery audit industry.

Read More


Will May’s setback send Brexit back to the drawing board?

Read More


Serbian flag flies in Europe

Read More


If you need to contact us directly please call 0044 (0) 7508 765786 | Unsubscribe