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Call centres – time to boot out the robots?
Yep - another robot story, but this time someone's taking them out and replacing them with humans. As we finish the September edition of Intelligent Sourcing ready for distribution, is it time to finally admit that this might be the future? In other news Parseq has sold its call centre division and some pretty big deals have been signed. See you in seven days.
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Parseq sells call centre division
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