Accelerating Growth … For Some: The Global Services Outlook for 2018-19
This week we consider growth in the market, which has led us in part to focus on major deals. Cognizant is powering softwae robots, PowerObjects is moving further into the housing market and CGI has a major deal with TalkTalk. Meanwhile the contact centre arena looks as lively as ever.
Back at the ranch we're working on the next issue of Intelligent Sourcing, which should be on your desks two to three weeks from now - expect new columnists and a focus on CSR. For daily news watch the website and we'll round up again with this bulletin in a week's time.