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Surviving the seismic change in the talent topography: technology in RPO

The global talent landscape is in the midst of a seismic shift: Economic, demographic, technological, and individual preference trends are evolving rapidly, impacting virtually every aspect of hiring and putting traditional assumptions of talent acquisition to the test. Enterprises and service providers alike are turning to technology to see them through the shake-up.

US: worries over outsourcing continue to mount

The Wall Street Journal has joined the American newspapers concerned about the effect new president Donald Trump will have on the idea of outsourcing work to cut costs. Nothing specific appears to have happened except a whole tribe of journalists, who hoped Trump would turn out to have been bluffing or just electioneering when criticising [...]

Philippines outsourcing hampered by leadership?

Inevitably all eyes have been on the incoming president Trump of the US, and today many headlines are entertaining the world with the notion of “alternative facts” – in other words verifiable falsehoods about the amount of people attending the inauguration.

P=RxT (Performance = relevance x trust)

When Einstein came up with his theory of special relativity the scientific community was initially sceptical. In fact so much so, he actually received the Nobel prize for his work on the photoelectric effect, because the committee didn’t think that relativity was rock solidly confirmed

Unseen Black Swans-Price we are paying today

The sourcing industry has so far had a spectacularly wonderful run. Twenty five years of constant change, dynamism, technical competencies, business-aligned, people-centric, and bottom-line focused; intrinsically able to deliver on all promises made. As with any journey, bumps and roadblocks are expected.

17th Annual European Shared Services & Outsourcing Week

With six key topics ranging from automation, team development, creating a powerful GBS model and all the way up to creating a continuous improvement culture – The powerful SS&O Week Europe 2017 agenda not only is quality-driven and customised to the attendees but also ensures networking opportunities to allow interaction with experts across the whole [...]

The 5th annual CEE Shared Services And Outsourcing Awards

The 5th annual CEE Shared Services And Outsourcing Awards will take place in Warsaw at the Hotel Intercontinental on 2 February, 2017 – with 139 Short-Listed companies, 19 speakers, 29 Jury members, and 3 site-visits. Central and Eastern Europe (CEE) is well-established as a world-class destination for Shared Services centres and BPO investment.

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