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eWorld Procurement and Supply 2016

Since 2001, eWorld Procurement & Supply has provided a unique insight into the latest innovations and technologies for senior procurement, supply chain and finance executives. Providing a highly time-effective platform to keep up-to-date with the latest developments, market trends and hot topics.

ProcureCon IT Europe

Taking place 05 – 06 December, 2016 in Amsterdam, ProcureCon IT Europe is the only truly peer-led conference to bring together 150 IT procurement leaders from Europe’s largest companies. With an IT sourcing heavy audience under one roof at one time, you’re guaranteed to find solutions to your everyday problems.

Robotics: when will your ROI happen?

Professional Outsourcing Magazine wakes up this morning after a late one – last night we co-hosted one of our bespoke dinners with sponsor NIIT, whose executive vice president head of BPO and RPA came out with a couple of anecdotal stats that are worth repeating.

The Digital Approach

Everest Group Founder and CEO, Peter Bendor-Samuel talks to Professional Outsourcing Magazine about how they have changed to adapt to the digital world using Peak Matrix, Market Insights and Heat Maps.

Mitie stalled by Brexit?

Mitie has issued a profit warning as is standard on the Stock Exchange when things aren’t going as well as forecast. We don’t normally report on financial results in this bulletin (the argument being that if we report on one, we really ought to report on everyone) – but this is interesting as it’s being [...]

Deloitte on robots

Deloitte has launched a new report, The robots are here, examining robotic process automation (RPA) and its role in shared services and global business services (GBS).* RPA software, commonly known as a robot, is used to capture and interpret existing IT applications to enable transaction processing, data manipulation and communication across IT systems. Multiple robots [...]

COCCO –An exciting new event for contact centre outsourcing

The Conference for Outsourcing Contact Centre Operations is coming in October – the industry is changing beyond recognition and this is the event to capture just how far-reaching those changes are. Whether through the inclusion of social media, the use of home working agents or the increase in artificial intelligence, this is the only place [...]

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