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CSC signs with BAE

Defence and security company BAE has outsourced a lot of its infrastructure to CSC, with a $600m contract that will expand the companies’ 21-year business relationship.

G4S heads to High Street

Outsourcing giant G4S is to start managing bank branches, says a report on Sourcing Focus. Banks are in a state of change, the report says, with many abandoning High Street premises all together, although we’d point out that new organisations like Metro are establishing presence independently.

Step-in rights examined

A blog on Computerworld is wisely querying the right of clients to enforce step-in clauses in outsourcing contracts. The idea of a step-in clause, reduced to its basics, is that if a supplier is completely messing up you can invoke the clause and step in to take the work on in-house again, or bring someone [...]

arvato notes boost in deals

It’s the middle of May, the sun is shining (where your editor is sitting anyway) and the outsourcing industry is positively blooming according to the latest UK Quarterly Outsourcing Index from arvato.

EOS16: Embracing Technology and New Business Models for Outsourcing Success

Outsourcing is hitting record levels in Europe, with more contracts than ever before. A focus in Europe on smaller deals is being driven by increased use of multi-sourcing and the impact of automation. European buyers are seeking shorter and smaller contracts with niche providers as well as avoiding larger, longer-term contracts as they plan their [...]

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