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Got challenges? Robots to the rescue!

Enterprises today are challenged by tectonic shifts in nearly all aspects of their businesses – economic, technology, demographic, and consumer preferences to name just a few. To address these challenges, business leaders are turning to technology solutions, chief among them Robotic Process Automation (RPA), which is essentially defined as automation that can handle rules-based and [...]

Does your partnership deliver collaborative value?

The best outsourcing arrangements deliver true collaborative value rather than simply cost savings. That’s something we believe at Professional Outsourcing Magazine and equally it’s something many analysts understand – but according to a new report from Horses for Sources (HfS) 80% of these partnerships fail to do so.

Cameron: we need to outsource children’s services

British Prime Minister David Cameron has effectively launched a campaign to manage more children’s services through outsourcing providers, says the Guardian. The paper, being a politically active publication, uses the news as a hook to criticise Cameron for the last five years of administration; if he believes social services for young people are inadequate, the [...]

Forbes on ethical outsourcing

Forbes has published a blog with a three-point guide to what to do in terms of ethical outsourcing. It’s from Megan Matt, founder of Chicago accounting practice The Books Right, and she offers some fairly basic ideas: first keeping employees safe and healthy, which enabled her to employ women (partly by guaranteeing that a woman [...]

Hull and East Yorkshire look to reduce debt by outsourcing

The BBC is reporting that NHS jobs are at risk following the decision to outsource back office financial functions in the Hull and East Yorkshire NHS Trust. We don’t quite agree – there’s a logic that says that if the current system is broken the jobs are at risk already; the task ahead of the [...]

The Outsourcing World Summit (OWS)

The Outsourcing World Summit® (OWS), IAOP’s annual global gathering, is where customers, providers, advisors and academics come together to improve business service models. Game-changing ideas are shared. The latest trends and opportunities are identified. And, hundreds of millions of dollars of business deals are initiated and made.

CEE Shared Services and Outsourcing Awards Gala and Summit

The 4th annual CEE Shared Services and Outsourcing Awards Gala and Summit is set for 4 February, 2016 in Warsaw. For global firms with operations in western Europe or North America, the one-day Summit and Awards Gala is an efficient way to meet key decision makers in Central and Eastern Europe’s Shared Services and BPO [...]

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