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Robotics pushes pricing down

Techtarget is reporting that data centre outsourcing deal renewals are coming in at lower prices due to automation (also known as robotic process automation or RPA to its friends). According to the news item, Gartner says prices have fallen by around 10.5% in the US and Canada. To reiterate, the figures apply only to existing [...]

The advantages of Homeworking

Steve Mosser, founder and CEO of Sensee, discusses the advantages of deploying home workers. These include savings on bricks and mortar but more particularly an uplift of productivity and plummeting carbon footprint.

Egyptian initiative for outsourcing companies

The Egyptian Information Technology Industry Development Agency (ITIDA) is putting together an electronic portal for the outsourcing industry with the Egyptian Information, Telecommunications, Electronics, and Software Alliance (EITESAL), says the Daily News Egypt.

India still tops the league

Over the last couple of years The Bulletin has brought readers a number of reports heralding different countries as the next major force in outsourcing. There have also been numerous stories about how India is going to have to change its outlook if it wants to stay at the top.

G4S sacks staff

Outsourcing giant G4S has acted decisively and sacked four managers after Monday’s Panorama programme, which depicted assaults on inmates at a young offenders’ facility. Professional Outsourcing Magazine highlighted the broadcast on Monday and the broadcast went ahead the same evening. Following the broadcast, reports the BBC, the sackings happened and three more people were suspended [...]

The Outsourcing World Summit (OWS)

The Outsourcing World Summit® (OWS), IAOP’s annual global gathering, is where customers, providers, advisors and academics come together to improve business service models. Game-changing ideas are shared. The latest trends and opportunities are identified. And, hundreds of millions of dollars of business deals are initiated and made.

CEE Shared Services and Outsourcing Awards Gala and Summit

The 4th annual CEE Shared Services and Outsourcing Awards Gala and Summit is set for 4 February, 2016 in Warsaw. For global firms with operations in western Europe or North America, the one-day Summit and Awards Gala is an efficient way to meet key decision makers in Central and Eastern Europe’s Shared Services and BPO [...]

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