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Brexit, Rightshoring and RPA

Our summer issue is now out and some of our regular correspondents have had a think about the UK’s decision to leave the EU and we’re pleased to present their views, as well as a special on rightshoring including India, Bahrain and elsewhere – plus our regular columns. Our supplement this issue is about robotics [...]

PEAK Matrix™ Heatmap and Outsourcing Handbooks

As enterprises adjust to disruptive shifts in the global business environment, we understand that the need to partner with the right outsourcing providers becomes more urgent. But evaluating the outsourcing landscape is challenging, with conflicting claims and scattered resources.

Dublin: the next tech hub?

More reaction to the British decision to leave the European Union has come in, with IT Pro suggesting that Dublin could be a beneficiary as tech companies, both established and start-ups, start to look for bases within the EU.

7 Key Skillsets for an RPA Implementation Team

Imagine for a moment you are the CEO of a large insurance company looking to implement robotic process automation (RPA) to assist with a number of back-office tasks in order to leverage a more efficient, streamlined business model.

It isn’t a technology play

Business services are usually at the core of organizational endeavors, structured to build and manage a variety of workflows and dependencies in a concerted manner. The end goal for all such services is the smooth functioning of an organization, built around some strategic goals usually manifested in revenues, growth, competitiveness and shareholder value.

ProcureCon Indirect

The Must-attend Global Event for Heads of Indirect and their Teams. Now in its 10th year, ProcureCon Indirect is Europe’s only event dedicated to Heads of Indirect and CPOs from service-led businesses – bringing together the financial services, tech, telecoms, manufacturing, pharma and consumer goods industries.

EOS16: Embracing Technology and New Business Models for Outsourcing Success

Outsourcing is hitting record levels in Europe, with more contracts than ever before. A focus in Europe on smaller deals is being driven by increased use of multi-sourcing and the impact of automation. European buyers are seeking shorter and smaller contracts with niche providers as well as avoiding larger, longer-term contracts as they plan their [...]

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