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How Agile is like marriage

Agile is much like marriage: it is not to be entered into unadvisedly or lightly, but its rewards are many. Organizations are increasingly considering Agile development as market conditions and customers’ expectations drive ever-accelerating product/service development timelines.

New year, new attitude?

Last year ended with a number of unlooked-for incidents, such as the collapse of an outsourcing deal between BT and Cornwall. This was referred to not only by us but by this report in The Register, which used it as a springboard for a call for less outsourcing in the public sector.

Call for new approach from the Met

London’s Metropolitan Police Service has come under fire for its approach to outsourcing, this time from a member of the London Assembly, it is reported in Police Professional. The point was made yesterday (5 January) at a meeting by Stephen Knight (Lib Dem), deputy chair of the Assembly’s Budget and Performance Committee.

How outsourcing must change

Inevitably at the beginning of the year a number of bloggers are putting their thoughts on how outsourcing will evolve during 2016 on screen. Some of them are pretty good, including Enterprise Irregulars, in which Vinnie Mirchandani of Deal Architect points to a number of changes in the ITO market.

E-invoicing for Financial Shared Service Centres (FSSCs)

Divesting authority and control away from Head Office and out to operations in the field has been a popular business model for many years. In the 1700s the East India Company allowed all of its factories around the world to operate locally and control their own affairs. This decentralized approach became the dominant structure for [...]

The Outsourcing World Summit (OWS)

The Outsourcing World Summit® (OWS), IAOP’s annual global gathering, is where customers, providers, advisors and academics come together to improve business service models. Game-changing ideas are shared. The latest trends and opportunities are identified. And, hundreds of millions of dollars of business deals are initiated and made.

CEE Shared Services and Outsourcing Awards Gala and Summit

The 4th annual CEE Shared Services and Outsourcing Awards Gala and Summit is set for 4 February, 2016 in Warsaw. For global firms with operations in western Europe or North America, the one-day Summit and Awards Gala is an efficient way to meet key decision makers in Central and Eastern Europe’s Shared Services and BPO [...]

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